The Westin St. Francis San Francisco on Union Square מלון

hotel beautifully appointed... very close to all activities

The reservation officer was extremely helpful, finding us a room Immediately, even though we had no reservation and it was prior to check in time. This hotel has quite a history, having housed presidents, royalty and other luminaries. I wish they conducted the historical tours more frequently as we were not staying for Saturday when these are held. On floor 29 we had magnificent views, a lovely bed, a spacious room and several enjoyable room service meals. I am tall, so the bath was too short for me but the shower was very pleasant, providing both a handheld and rain head. Soaps etc were very nice. On one night children were banging on walls and running up and down the halls but this was swiftly dealt with, and politely, by management. The only uncomfortable moments involved the room service delivery man who hung around fiddling with trays and food, even after we said everything was fine several times. I think perhaps he was after a tip, but since gratuity of 20% is included in the room service charge, to be seeking even more seemed unreasonable. This was a minor issue in an otherwise perfect three night visit.

From the moment we walked into the foyer, we knew this was the right choice. We did not originally book this hotel but found our booked accommodation unsuitable. It was such a relief to find the five star service Starwood Hotels are known for. The reservation officer was extremely helpful, finding us a room Immediately, even though we had no reservation and it was prior to check in time. This hotel has quite a history, having housed presidents, royalty and other luminaries. I wish they conducted the historical tours more frequently as we were not staying for Saturday when these are held. The only uncomfortable moments involved the room service delivery man who hung around fiddling with trays and food, even after we said everything was fine several times. I think perhaps he was after a tip, but since gratuity of twenty percent is included in the room service charge, to be seeking even more seemed unreasonable. This was a minor issue in an otherwise perfect three night visit.