terrible. not once did we have a house keeper service our room we had two people staying in our room and they refused to give us more than one towel until we begged on the fourth day. staff is completely unprofessional and very rude. even though there own website says a price they will still charge more. there is no WiFi or cable. they complain if you ask anything. I would call this a upscale dump and that’s being generous. i don’t even think the employees even know or have any customer service skills. just a shady place that charges anything that they can.