The hotel is close to being a 5 star hotel but some of the room furniture needs updating soon. The beds were very comfortable and we had a very nice room overlooking the lake without any balcony unfortunately. There are a total of 4 restaurants to choose from plus a Havana Bar so there is something for everyone although we enjoyed the relaxed atmosphere of the Brasserie best with its extensive menu. The personnel are friendly and helpful and if ever there was a slight problem it was quickly taken care of. The parking service offered by the Concierge staff was particularly efficient. Breakfast is good but the hotel should also offer a continental breakfast option for those that lack time or who do not want to eat the extensive buffet on offer every day. Definitely worth recommending compared to our other recent stays in 4 and 5 star hotels in Lausanne. One criticism however despite staying for some 30 nights we never met or spoke to the hotel's General Manager which to say the least is somewhat surprising if the hotel is seriously interested in repeat clients and business.