Hyatt Regency Chicago מלון

Overall I was pleased with the cleanliness and comfort of the hotel which is very conveniently located in the heart of downtown Chicago next to the river walk. There are good restaurants in the hotel and surrounding areas with lots of things to do. I would choose it again for leisure travel. It was in a great location for the theater, restaurants and walking along the river. All of the staff were very responsive.

Large hotel, two towers, a tunnel and bridge connection which makes it a bit confusing at times. Many business conference areas. Technology worked well, rooms were comfortable. Also very busy. All staff was extremely helpful, nice and professional. All facets of the hotel were clean. Room was a normal size, comfortable bed and pillows, good size TV with a very good picture and good channel selection, small coffee maker, I don't think it had a fridge. Bathroom was clean and well done with a shower/tub combo. Could use a little more shelf space. Very good location on the river at Michigan Ave. Free WiFi with my rate at least, and plenty of selections for food in lobby however food was average at best for conference I was there for

This hotel was great! The room was very, very clean and the staff was great! I was able to check-in online right before my plane left, which was great because I received an email as soon as I landed in Chicago that my room was ready. Check-in was easy and it was also very easy to get a late checkout. Overall, I had a wonderful experience. It is so close to Michigan Ave. And a bunch of other great places to eat! I will be staying here again. Continue giving guest the great service that you provide.

Spent five nights in the quietest hotel room I have ever stayed in. Was amazed that I never heard a sound not even when housekeeping tended rooms on the floor. The beds were super comfortable and the room was extremely clean and fresh. The location was within a short walk to The Bean as well as shopping in the State Street area. The hop on hop off bus tour stop was less than a 5 minutes walk. This hotel is in a nice area of town. I felt completely safe walking around alone. The area of the Pedway that the hotel is in is also safe and clean so you can zip straight into an area that has lots of small places to eat at and shop if you don't want to venture out onto the street.