Upon arrival, we were warmly greeted by the very friendly staff. Our room was on two levels with a bathroom and small lounge area with the bedroom on a mezzanine above. It had a full length window which overlooked the beautiful courtyard and the Chanel Stores alterations department above there shop. The room was spacious, comfortable and well equipped, although more expensive than I normally pay for a hotel I am glad I did. Great for special occasions and very romantic. From start to finish, our stay was relaxing, friendly, and very accommodating. We shall definitely be back in the future.