One of the best hotels we have stayed in. The views were amazing and breathtaking. Wonderful use of traditional architecture with splendid views of the caldera. The complimentary fruit and wine on arrival was perfect. The staff was incredible and they did everything they could to make the experience even more enjoyable. They were truly wonderful and could not have been more helpful. Service was faultless; nothing was too much trouble, from the minute we arrived to the minute we left. Our room was amazing and the beds were so very comfortable and the rooms tidied daily. Overall, it was a beautiful place to stay for holiday. I cannot recommend this hotel highly enough and would love to go back.